Privacy Policy
This policy explains what information A Plus Express Drain Cleaning & Plumbing ("we," "us") collects through aplusexpressplumbing.com and how we use it.
Information you give us
When you use our contact or service request forms, we collect the details you choose to provide: your name, phone number, email address, the service you need, your city or ZIP code, your preferred contact method and time, and your message. We use this information only to respond to your request, schedule and perform service, and keep records of our work.
Information collected automatically
- Cookies: the website uses a single essential session cookie to keep forms secure. We do not use advertising cookies.
- Security records: to prevent spam and abuse, we store a one-way scrambled (hashed) version of your IP address and your browser type with each form submission.
- Web fonts: the site loads fonts from Google Fonts, which means your browser connects to Google's servers. See Google's privacy policy for details.
- Server logs: our hosting provider may keep standard server logs for security and maintenance.
Calls and text messages
If you ask us to contact you by phone or text, we will use your number only to communicate about your request or service. We do not sell your number or use it for unrelated marketing. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or telling us directly.
How we share information
We do not sell or rent your personal information. We share it only with service providers that help us run the website and deliver email (for example, our web host and email provider), or when required by law.
How long we keep information
We keep inquiry records as long as needed to provide service and maintain business records, then delete them.
Your choices
You can ask us to update or delete the information you've sent us by calling or texting (336) 987-6773.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the bottom of the page shows when it was last changed.
Last updated: October 26, 2026